Itiviti has appointed Gavin Welsh to the new role of executive vice president, head of customer success. Welsh will define and drive Itiviti’s customer strategy, overseeing customer relations and the company’s support offerings, and reporting to Itiviti CEO Rob Mackay. Welsh joins Itiviti with more than 25 years’ experience of fintech customer support, most recently as global head of client coverage at TradingScreen.
Getting client onboarding right is critical to retaining customers, winning new business and avoiding regulatory penalties, but are banks getting it right? And how can they judge their performance and solve problems on a rolling basis? Answering these questions, the webinar will discuss how banks can measure results from client onboarding solutions, what they should...
Marshall & Ilsley Trust Company, a subsidiary of Wisconsin-based bank Marshall & Ilsley Corporation, has signed a multi-year renewal agreement for XSP’s v5 corporate actions solution. According to Wayne Klomstad, senior vice president of Marshall & Ilsley Trust Company, it decided to extend its agreement with the vendor to cover the eTRAN module because of...
Now in its 15th year the TradingTech Summit London brings together the European trading technology capital markets industry and examines the latest changes and innovations in trading technology and explores how technology is being deployed to create an edge in sell side and buy side capital markets financial institutions.
Over the past couple of years, Complex Event Processing has emerged as a hot technology for the financial markets, and its flexibility has been leveraged in applications as diverse as market data cleansing, to algorithmic trading, to compliance monitoring, to risk management. CEP is a solution to many problems, which is one reason why the...
