About a-team Marketing Services
The knowledge platform for the financial technology industry

A-Team Insight People

Itiviti Names Head of Customer Success

Subscribe to our newsletter

Itiviti has appointed Gavin Welsh to the new role of executive vice president, head of customer success. Welsh will define and drive Itiviti’s customer strategy, overseeing customer relations and the company’s support offerings, and reporting to Itiviti CEO Rob Mackay. Welsh joins Itiviti with more than 25 years’ experience of fintech customer support, most recently as global head of client coverage at TradingScreen.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Best practice solutions for client lifecycle management

The challenges of client lifecycle management continue to increase, driven by regulation and requiring financial institutions to review processes around client onboarding, Know Your Customer (KYC) and client data maintenance. The webinar will outline the challenges faced by financial institutions, discuss best practice solutions, detail the need to integrate high quality entity data, and include...

BLOG

Optimism Marks ESG Data Sector but Challenges Remain

Clean and accurate ESG data is core to financial institutions meeting their sustainability ambitions and obligations, but ensuring they have enough data in a useable form is proving a stumbling block. This, and other shortcomings of ESG data, was the subject of a fascinating conversation at last week’s A-Team Group Data Management Summit New York....

EVENT

TradingTech Summit London

Now in its 15th year the TradingTech Summit London brings together the European trading technology capital markets industry and examines the latest changes and innovations in trading technology and explores how technology is being deployed to create an edge in sell side and buy side capital markets financial institutions.

GUIDE

Regulatory Data Handbook – Third Edition

Need to know all the essentials about the regulations impacting data management? Welcome to the third edition of our A-Team Regulatory Data Handbook which provides all the essentials about regulations impacting data management. A-Team’s series of Regulatory Data Handbooks are a great way to see at-a-glance: All the regulations that are impacting data management today...