About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight People

Itiviti Names Head of Customer Success

Subscribe to our newsletter

Itiviti has appointed Gavin Welsh to the new role of executive vice president, head of customer success. Welsh will define and drive Itiviti’s customer strategy, overseeing customer relations and the company’s support offerings, and reporting to Itiviti CEO Rob Mackay. Welsh joins Itiviti with more than 25 years’ experience of fintech customer support, most recently as global head of client coverage at TradingScreen.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Trade Surveillance and data capture for MiFID II compliance

Under MiFID II and MiFIR, any firm participating in electronic trading of financial instruments will need to conduct real-time monitoring of current trading activity and be able to sequentially reconstruct past trading events. No longer will capture and reporting of transaction data be enough. Firms will have to satisfy regulators’ need to see quote data,...

BLOG

Major Australian Superannuation Fund selects StatPro Seven

StatPro Group, a leading provider of portfolio analytics and data solutions for the global asset management industry, today announces that Brisbane-based superannuation fund QSuper, has completed the implementation of StatPro Seven’s performance and attribution SaaS platform. This is part of QSuper’s three-year strategic plan to improve its in-house investment capability and performance analytics solutions, in...

EVENT

TradingTech Summit New York

Our TradingTech Summit in New York is aimed at senior-level decision makers in trading technology, electronic execution, trading architecture and offers a day packed with insight from practitioners and from innovative suppliers happy to share their experiences in dealing with the enterprise challenges facing our marketplace.

GUIDE

Best Practice Client Onboarding

Client onboarding is central to the success of banks, yet it continues to present challenges and the benefits of getting it right are difficult to achieve. The challenges arise from siloed systems, manual processes and poor entity data quality. The potential benefits of successful implementation include excellent client experience, improved client acquisition and loyalty, new business opportunities, reductions in costs, competitive advantage, and confidence in compliance.