Itiviti has appointed Gavin Welsh to the new role of executive vice president, head of customer success. Welsh will define and drive Itiviti’s customer strategy, overseeing customer relations and the company’s support offerings, and reporting to Itiviti CEO Rob Mackay. Welsh joins Itiviti with more than 25 years’ experience of fintech customer support, most recently as global head of client coverage at TradingScreen.
Managing off-channel communications – business interactions occurring outside of approved corporate systems – continues to challenge firms’ compliance efforts. The rise of personal messaging apps, social media, and other unmonitored channels – for example, messaging functionality embedded in an order management system – exposes firms to substantial regulatory risk. Enforcement actions by regulatory bodies, such...
The two reference data industry groups – the US-based Reference Data Coalition (Redac) and the European Reference Data Users Group (RDUG) – are close to finalising details of how to merge their activities”. With the focus of both groups in the same area, it would seem a logical step to merge the efforts, providing the...
Buy AND Build: The Future of Capital Markets Technology London examines the latest changes and innovations in trading technology and explores how technology is being deployed to create an edge in sell side and buy side capital markets financial institutions.
The potential of a reference data utility model has been discussed for many years, and while early implementations failed to gain traction, the model has now come of age as financial institutions look for new data management models that can solve the challenges of operational cost reduction, improved data quality and regulatory compliance. The multi-tenanted...