About a-team Marketing Services
The knowledge platform for the financial technology industry

A-Team Insight People

Itiviti Names Head of Customer Success

Subscribe to our newsletter

Itiviti has appointed Gavin Welsh to the new role of executive vice president, head of customer success. Welsh will define and drive Itiviti’s customer strategy, overseeing customer relations and the company’s support offerings, and reporting to Itiviti CEO Rob Mackay. Welsh joins Itiviti with more than 25 years’ experience of fintech customer support, most recently as global head of client coverage at TradingScreen.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: General Data Protection Regulation – Where are we now?

The compliance deadline for General Data Protection Regulation (GDPR) is approaching fast, so what operational changes should you be prioritising now and how can you implement data management to support these changes? Also, what are the most complex issues outstanding, are more problems expected to emerge once GDPR is in action, and how can these...

BLOG

Talking Reference Data with Andrew Delaney: The Morning After the Night Before

Even if I say so myself, our Data Management Summit in London on Tuesday was a knockout event. It felt just right: all the right people were there, meeting with the right contacts. It had an intimate feel, even though it was heaving. And everyone learned a lot from the compelling presentations and discussions. We’ll...

EVENT

TEST Event page 1

Now in its 15th year the TradingTech Summit London brings together the European trading technology capital markets industry and examines the latest changes and innovations in trading technology and explores how technology is being deployed to create an edge in sell side and buy side capital markets financial institutions.

GUIDE

Entity Data Management Handbook – Second Edition

Entity data management is this year’s hot topic as financial firms focus on entity data to gain a better understanding of customers, improve risk management and meet regulatory compliance requirements. Data management programmes that enrich the Legal Entity Identifier with hierarchy data and links to other datasets can also add real value, including new business...