Itiviti has appointed Gavin Welsh to the new role of executive vice president, head of customer success. Welsh will define and drive Itiviti’s customer strategy, overseeing customer relations and the company’s support offerings, and reporting to Itiviti CEO Rob Mackay. Welsh joins Itiviti with more than 25 years’ experience of fintech customer support, most recently as global head of client coverage at TradingScreen.
Getting client onboarding right is critical to retaining customers, winning new business and avoiding regulatory penalties, but are banks getting it right? And how can they judge their performance and solve problems on a rolling basis? Answering these questions, the webinar will discuss how banks can measure results from client onboarding solutions, what they should...
A-Team Group’s 16th annual Data Management Summit London brought together data leaders from the world’s largest financial institutions to discuss the biggest data and technology issues and trends within their industry. Hundreds of delegates from all over the world gathered to hear the latest thoughts of practitioners in keynote addresses and panel discussions before breaking...
Now in its 17th year, Data Management Summit (DMS) NYC returns in September 2027, to explore how to use data and AI to drive measurable business outcomes - reliably, repeatedly and at scale.
Welcome to the fourth edition of A-Team Group’s Entity Data Management Handbook sponsored by entity data specialist Bureau van Dijk, a Moody’s Analytics company. As entity data takes a central role in business strategies dedicated to making the customer experience markedly better, this handbook delves into the detail of everything you need to do to...