Itiviti has appointed Gavin Welsh to the new role of executive vice president, head of customer success. Welsh will define and drive Itiviti’s customer strategy, overseeing customer relations and the company’s support offerings, and reporting to Itiviti CEO Rob Mackay. Welsh joins Itiviti with more than 25 years’ experience of fintech customer support, most recently as global head of client coverage at TradingScreen.
An asset manager’s ability to successfully execute on business transformation plans can make the difference between thriving and barely surviving in today’s competitive, digitally connected and regulatory-constrained environment. The more progressive buy-side firms are embarking on business transformation programmes that range from expansion across asset classes or geographies, introduction of new products, digital transformation to...
Options has opened an office in Auckland, New Zealand, marking expansion of the firm’s business operations in New Zealand and Australia. The Auckland office is part of an ongoing, global initiative to bring the firm’s sales, operations, account management and support teams closer to key customers in the region. In addition to Options’ Hong Kong...
Our TradingTech Summit in New York is aimed at senior-level decision makers in trading technology, electronic execution, trading architecture and offers a day packed with insight from practitioners and from innovative suppliers happy to share their experiences in dealing with the enterprise challenges facing our marketplace.
Entity data management is this year’s hot topic as financial firms focus on entity data to gain a better understanding of customers, improve risk management and meet regulatory compliance requirements. Data management programmes that enrich the Legal Entity Identifier with hierarchy data and links to other datasets can also add real value, including new business...