About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight People

Itiviti Names Head of Customer Success

Subscribe to our newsletter

Itiviti has appointed Gavin Welsh to the new role of executive vice president, head of customer success. Welsh will define and drive Itiviti’s customer strategy, overseeing customer relations and the company’s support offerings, and reporting to Itiviti CEO Rob Mackay. Welsh joins Itiviti with more than 25 years’ experience of fintech customer support, most recently as global head of client coverage at TradingScreen.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Managing the transaction reporting landscape post Brexit: MiFID II, SFTR, EMIR

The transaction reporting landscape has, for many financial institutions, expanded considerably in size since the end of the UK’s Brexit transition period on 31 December 2020 and the resulting need for double reporting of some transactions to both EU and UK authorities. It has also changed dramatically following the UK government’s failure to reach equivalence...

BLOG

SEI Poll: Investment Managers Optimistic But Remain Focused on Increasing Efficiency

Despite ongoing regulatory challenges and political uncertainty, investment managers are optimistic about their business outlooks. They plan to continue to invest to increase efficiency, reduce risk, and enhance the client experience, according to a poll released today by SEI. The poll, conducted at a recent event for the company’s investment manager clients, shows that nearly...

EVENT

TEST Event page 2

Now in its 15th year the TradingTech Summit London brings together the European trading technology capital markets industry and examines the latest changes and innovations in trading technology and explores how technology is being deployed to create an edge in sell side and buy side capital markets financial institutions.

GUIDE

The DORA Implementation Playbook: A Practitioner’s Guide to Demonstrating Resilience Beyond the Deadline

The Digital Operational Resilience Act (DORA) has fundamentally reshaped the European Union’s financial regulatory landscape, with its full application beginning on January 17, 2025. This regulation goes beyond traditional risk management, explicitly acknowledging that digital incidents can threaten the stability of the entire financial system. As the deadline has passed, the focus is now shifting...