Oracle has launched a new agentic platform for the banking and finance sector, featuring applications and pre-built artificial intelligence agents designed to automate customer engagement and business processes across digital and branch channels.
The agents operate within an architecture that maintains human oversight for decision-making and ethical governance, the enterprise software and cloud services provider said.
“By combining domain specific AI, human-in-the-loop governance, and enterprise grade scalability, we’re enabling banks to drive proactive, hyper-personalised engagement while innovating responsibly and competitively,” said Sovan Shatpathy, senior vice president at Oracle Financial Services.
The system features specific tools for loan originations, application tracking and credit decision-making to improve operational speed.
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