Upcoming Webinar: Managing Legacy Voice Recording Transition
2 July 2025
10:00am ET | 3:00pm London | 4:00pm CET
Duration: 50 Minutes
Recent enforcement actions underscore the importance of maintaining accurate, secure and up-to-date voice and electronic communication. For some organisations, legacy voice recording systems are not at or beyond end-of-life, posing significant compliance, operational and financial risks.
These outdated systems often fail to meet evolving regulatory expectations around data authenticity, retention, and accessibility. Delaying action increases the likelihood of breaches, spiralling infrastructure costs, and business disruption. Regulatory bodies demand untampered voice data that retains its original format – meaning any migration must avoid file transcoding and provide proof of authenticity to maintain compliance.
Transitioning from legacy systems is not just a technical upgrade but a strategic initiative that must consider risk assessment, regulatory standards, stakeholder engagement, and future scalability. As institutions face mounting pressure to modernise, they must find migration pathways that ensure continuity, minimise disruption, and eliminate the need for repeated, resource-intensive transitions.
Join us for the Wordwatch-sponsored webinar, Managing Legacy Voice Recording Transition, where a panel of industry experts will explore how to take control of your voice recording environment and prepare for the future of compliant communications capture.
By participating in this webinar, you will:
- Understand the regulatory landscape and the implications of outdated voice recording systems on compliance.
- Recognise the risks of inaction—such as operational disruptions, rising infrastructure costs, and exposure to data breaches.
- Learn best practices for assessing and mitigating risks associated with transitioning to modern voice recording solutions.
- Discover how to preserve data authenticity without file conversion or transcoding, in line with strict chain of custody requirements.
- Explore technological advancements that can enhance voice data capture, storage, and retrieval while ensuring compliance.
- Gain insights into successful case studies of financial institutions that have navigated the transition effectively.
- Receive guidance on developing a comprehensive transition plan that aligns with your organisation’s compliance objectives and operational needs.
- Develop a strategic migration plan that reduces ongoing costs and eliminates the need for future legacy system projects.
Speakers:
More about our speakers:
Jason Shiu
Compliance Manager, Surveillance
Vanguard Asset Management Ltd
Jason Shiu is a Compliance Manager (Market Surveillance & Monitoring) at Vanguard Asset Management. He has multiple years of experience working in various aspects of surveillance using a range of platforms and monitoring tools within the trade surveillance to the e-communications space. Prior to Vanguard, Jason worked as a Senior Compliance Officer at GAM Investments and before that worked at Eaton Vance Investment Management. He has completed a Legal Practice Course with an MSc in Law, Business and Management from the University of Law and graduated with a LLB Law degree from the University of Birmingham.
Chris Reed
Head of Technology
Wordwatch
Chris Reed leads technology and product at Wordwatch, where he shapes the platform’s strategy to help regulated organisations unify legacy and live communications data. With 20+ years in enterprise software and infrastructure, Chris specialises in building scalable, audit-ready solutions that simplify compliance, reduce cost, and support operational resilience. He’s a recognised voice on future-proof data architecture, compliance innovation, and AI-driven insights.
Sponsors
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