Symphony is advancing its secure AI and workflow capabilities following a year of significant growth. The company, serving over 1,400 clients, has introduced the AI Agent Studio, a framework designed to let institutions create and deploy AI agents for internal and external workflows. This new tool leverages Symphony’s verified directory and compliance infrastructure, allowing firms to automate complex tasks while maintaining strict data control.
Alongside these product developments, Symphony announced a leadership transition. Ben Chrnelich, formerly co-CEO, has been appointed Chief Executive Officer and President. Brad Levy will move to an external advisory role for the board. The company also highlighted the integration of its AI studio with the Confidential Cloud platform, launched in 2025, which offers cloud scalability with on-premise security levels. Additionally, Symphony is launching WhatsApp Voice with secure recording and archiving, enhancing Microsoft Teams connectivity, and expanding its trader voice analytics to extract insights from high-quality call data.
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