SmartStream has announced the launch of Smart Agents, an agentic artificial intelligence (AI) solution purpose-built for financial institutions and regulated environments. Natively integrated with Smart Reconciliations, the system is designed to streamline bank operations and can be deployed immediately without requiring modifications to a client’s existing infrastructure. The technology has already been validated through successful pilot deployments with Tier 1 financial institutions.
The solution addresses a major industry inefficiency, as financial firms currently dedicate up to 70% of their operational effort to handling exception workflows across disconnected systems. Smart Agents automates these fragmented processes end-to-end, including managing internal and counterparty communications. By surfacing only the specific workflow steps that require human intervention, the system shifts the paradigm so that data is automatically brought to analysts rather than requiring manual investigation.
To ensure compliance with strict internal governance, Smart Agents features complete data privacy and provides step-by-step explainability for every action taken. It offers institutions operational flexibility by running in both assistive and autonomous modes, allowing firms to safely scale their AI adoption according to their specific workflow requirements.
Subscribe to our newsletter
