Compliance Costs Hit Profits at Commonwealth Bank

Australia’s biggest bank has seen profits slump by 8.1% following regulatory and compliance costs of over $1 billion amid a series of scandals, lawsuits and regulatory investigations. According to CEO Matt Comyn, Commonwealth is currently handling a number of “regulatory and risk projects.” The bank is working with RegTech firm Red Marker to implement a real-time compliance tool to automate manual processes. It is also experimenting with voice detection technologies and has built an engine that can run sequences based on existing data sets to identify compliance trends and issues.