About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

VoxSmart Extends Comms Surveillance Capability with Acquisition of Fonetic Trading Business

Subscribe to our newsletter

VoxSmart, a provider of mobile surveillance technology, has acquired the trading business of Fonetic with a view to delivering a complete communications surveillance offering that addresses market demand for consolidation and integration compliance and surveillance solutions.

The acquisition, financial details of which have not been disclosed, follows some high-profile regulatory investigations and prosecutions, such as the WhatsApp scandal at KPMG and the FCA’s prosecution of a VTB Banker over deleted WhatsApp messages. For VoxSmart, it is a logical progression into the wider surveillance market.

VoxSmart’s mobile surveillance business services over 100 global clients, while the trading business of Fonetic includes multilingual voice and e-comms surveillance and intelligence tools, as well as a trade reconstruction engine.

Oliver Blower, CEO at VoxSmart, says: “We have always worked closely with market participants to tackle compliance challenges and we’ve seen overwhelming demand for multichannel and multilingual offerings that not only meet communication surveillance needs, but also ease the procurement and supply chain burden. The Fonetic team and technology will help us support institutions at the forefront of financial services.”

Noting the financial and reputational damage caused by unmonitored or ignored communications, and that fixed line audio, mobile phones and messaging platforms are seen as the weak spots in bank’s surveillance capabilities and are the first to be exploited by bad actors, Juan Manuel Soto, CEO at Fonetic, says: “By pooling our talent and technology, clients will benefit from enhanced data integration, as well as increased visibility of their trading activity.”

Fonetic will continue to operate in the customer experience market, where it already provides Conversational Chatbots and Voicebots based on natural language processing (NLP) in European and Latin American markets.

Subscribe to our newsletter

Related content

WEBINAR

Upcoming Webinar: Best approaches for trade and transaction reporting

11 September 2025 10:00am ET | 3:00pm London | 4:00pm CET Duration: 50 Minutes Compliance practitioners and technology leaders in capital markets face mounting pressure to ensure that reporting processes are efficient, accurate, and aligned with global standards. Market developments and jurisdictional nuances in regulatory frameworks like MiFID II, EMIR, SFTR and MAS create a...

BLOG

A-Team Group Announces Winners of its TradingTech Insight Awards Europe 2025

A-Team Group has revealed the winners of the TradingTech Insight Awards Europe 2025. These prestigious awards celebrate excellence in trading solutions and services, highlighting vendors who provide outstanding trading infrastructure, technology, and data solutions to capital markets participants across Europe. This year, the awards featured over 40 categories of trading technology solutions and services. These...

EVENT

TradingTech Briefing New York

Our TradingTech Briefing in New York is aimed at senior-level decision makers in trading technology, electronic execution, trading architecture and offers a day packed with insight from practitioners and from innovative suppliers happy to share their experiences in dealing with the enterprise challenges facing our marketplace.

GUIDE

AI in Capital Markets: Practical Insight for a Transforming Industry – Free Handbook

AI is no longer on the horizon – it’s embedded in the infrastructure of modern capital markets. But separating real impact from inflated promises requires a grounded, practical understanding. The AI in Capital Markets Handbook 2025 provides exactly that. Designed for data-driven professionals across the trade life-cycle, compliance, infrastructure, and strategy, this handbook goes beyond...