AiMi, the fintech specialising in agentic AI for trading operations, has introduced a new Incident Management solution to help capital markets firms manage trading venue and vendor-related outages. The platform uses autonomous AI agents to ingest and structure fragmented service alerts, maintenance updates, and degradation notices from exchanges and service providers in real time. By transforming unstructured data into actionable intelligence, the tool aims to reduce the manual effort typically required to triage operational disruptions.
The solution is designed to assist firms in meeting strict regulatory requirements, such as DORA, SEC Regulation SCI, and ESMA RTS 7, which mandate the rapid detection and reporting of ICT incidents. AiMi’s agents map incoming alerts against a firm’s specific infrastructure and business logic to determine the precise operational impact. This ensures that technical teams can distinguish between background noise and critical failures that require immediate escalation.
Every incident is tracked through an automated, auditable lifecycle, with data displayed on severity dashboards and integrated into internal platforms like Jira and Slack. This launch expands AiMi’s existing suite of market data tools, providing an end-to-end platform for managing both scheduled exchange-driven changes and unforeseen live incidents. The system maintains human-in-the-loop oversight to ensure accuracy while accelerating response times across the trading environment.
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