The leading knowledge platform for the financial technology industry
The leading knowledge platform for the financial technology industry

A-Team Insight Blogs

The Composable Enterprise: Improving the Front-Office User Experience

By Dishang Patel, Fintech & Growth Delivery Partner, Leading Point Financial Markets.

The past six months have by no means been a time of status quo. During this period of uncertainty, standards have been questioned and new ‘norms’ have been formed.

A standout development has been the intensified focus on cloud-based services. Levels of adoption have varied, from those moving to cloud for the first time, to others making cloud their only form of storage and access, and with numerous ‘others’ in between.

One area affected adversely (for those who weren’t ready) but positively (for those who were) is software. ‘Old-school’ software vendors – whose multi-million-pound solutions were traditionally implemented on premise at financial institutions, whether as part of a pure ‘buy’ or broader ‘build’ approach – have worked hard to offer cloud-based services.

The broad shift to working from home (WFH) as a result of the Covid-19 pandemic has tested the end-user experience all the way from front to back offices in financial institutions. Security, ease of access and speed are all high on the agenda in the new world in which we find ourselves.

The digitisation journey

With workforces operating globally, it is difficult to guarantee uniform user experiences and be able to cater for a multitude of needs. To achieve success in this area and to ensure a seamless WFH experience, financial institutions have moved things up a level and worked as hard as software providers to offer cloud-based solutions.

All manner of financial institutions (trading firms, brokerages, asset managers, challenger banks) have been on a digitisation journey to make the online user experience more consistent and reliable.

Composable Enterprise is an approach that those who have worked in a front office environment within financial services may have come across and for many could be the way forward.

Composable Enterprise: the way forward

Digitisation can come in many forms: from robotic process automation (RPA), operational excellence, implementation of application-based solution, interoperability and electronification. Interoperability and electronification are two key components of this Composable Enterprise approach.

Interoperability – whether in terms of web services, applications, or both –  is an approach that can create efficiencies on the desktop and deliver improved user experience. It has the potential to deliver business performance benefits, in terms of faster and better decision making with the ultimate potential to uncover previously untapped alpha. It also has two important environmental benefits:

1) Reducing energy spend;

2) Less need for old hardware to be disposed of, delivering the reduced environmental footprint that organisations desire.

Electronification, for most industry players, may represent the final step on the full digitisation journey. According to the Oxford English Dictionary, electronification is the “conversion to or adoption of an electronic mode of operation,” which translates to the front office having all the tools they need to do their jobs to the best of their ability.

The beauty of both interoperability and electronification is that they work just as well in a remote set up as they do in an office environment. This is because a good implementation of both results in maximising an organisation’s ability to use all the tools (trading platforms, market data feeds, CRMs, and so on) at their disposal without needing masses of physical infrastructure.

Because of the lower barriers (such as time and cost) of interoperability, financial institutions should start their digitisation journeys from this component and then embark on a larger and more complicated move to electronification.

Composable Enterprise is about firms being able to choose the best component needed for their business, allowing them to be more flexible and more open in order to adapt to new potential revenue opportunities. In these challenging times, it is no surprise that more and more financial institutions are adding Composable Enterprise as a key item on their spending agenda.

Related content

WEBINAR

Recorded Webinar: Integrating Intelligent Machine Readable News

Intelligent machine readable news is a powerful tool in the arsenals of trading and investment firms seeking competitive advantage. It turns unstructured data into actionable insight and can be used, for example, to uncover market trends, identify correlations and evaluate sentiment. In turn, it can inform quant strategies and predictive models. While machine readable news...

BLOG

Manco.Paris Partners with Jump Technology to Offer Managed Front-to-Back Platform for Investment Managers

Manco.Paris, a regulated French Management Company (ManCo) has partnered with Paris-based software vendor Jump Technology, to provide institutional investors with real-time access to their portfolios. The capability – based on Jump Technology’s web-based front-to-back solution – will be offered as part of Manco.Paris’s full range of services, including UCITS or AIFM fund hosting, operational management,...

EVENT

RegTech Summit Virtual (Redirected)

The RegTech Summit Virtual is a global online event that brings together an exceptional guest speaker line up of RegTech practitioners, regulators, start-ups and solution providers to collaborate and discuss innovative and effective approaches for building a better regulatory environment.

GUIDE

Trading Regulations Handbook 2021

In these unprecedented times, a carefully crafted trading infrastructure is crucial for capital markets participants. Yet, the impact of trading regulations on infrastructure can be difficult to manage. The Trading Regulations Handbook 2021 can help. It provides all the essentials you need to know about regulations impacting trading operations, data and technology. A-Team Group’s Trading...