OneMarketData and West Highland have partnered to provide premier monitoring and support services for clients using the OneTick data aggregation and streaming analytics platform. The partnership reflects increased demand for hosted and managed solutions, and uses West Highland’s managed services to provide uninterrupted access to data and analytics services on the OneTick platform.
Scott Breslin, senior vice president of sales at West Highland, says: “West Highland will deliver 24/7 support and reporting services to OneTick clients as part of its managed services offering. We’ve built proprietary monitoring and enhanced reporting tools to proactively support OneTick clients.”
Ross Dubin, global head of sales at OneMarketData, adds: “Continuous support and smooth user experience are key client requirements that we always endeavor to meet. By partnering with West Highland we can enhance the monitoring and support services available to customers on the OneTick platform.”
The partnership will provide advantages to customers with fully hosted solutions for tick capture, streaming analytics, trade surveillance, best execution and transaction cost analysis – as well as customers with on premise OneTick deployments. West Highland will be able to identify any potential issues or areas of concern before the client is impacted and provide support for the entire distribution platform, including the OneTick solution and the market data vendors that feed the platform. Where clients already use West Highland to manage and support Refinitiv TREP, Bloomberg, ICE or other infrastructures, OneTick is a natural addition to existing visualisation dashboards and analysis engines.