Shield and PwC UK have joined forces to help financial institutions modernise their approach to monitoring digital communications. The collaboration combines Shield’s AI-first platform for governance and archiving with PwC’s experience in surveillance delivery, compliance, and programme execution.
The initiative is aimed at enabling firms to adopt more proactive and scalable risk management. By uniting technology and specialist expertise, the two organisations seek to provide an end-to-end solution that addresses evolving regulatory expectations and improves oversight of electronic communications.
“This is more than a collaboration, it is a signal to the market that communication compliance can be both transformative and trusted,” said Shiran Weitzman, CEO and co-founder of Shield. “Together with PwC, we are helping firms modernise communications oversight and defend their firm from risk and vulnerabilities while accelerating operational efficiencies.”
From PwC’s perspective, clients are increasingly seeking efficiency and flexibility in how surveillance models are deployed. “Our clients want less noise and more flexibility to deploy models that support existing and new risks, delivered at a lower annual cost,” said Graham Ure, Partner, PwC UK. “Our collaboration enables a bold vision for future eCommunications surveillance, bringing together Shield’s AI-first platform with PwC’s surveillance and market abuse expertise.”
Navigating Surveillance Complexity
Communications surveillance has become more demanding as regulators intensify scrutiny, AI tools evolve, and firms contend with a wider array of communication channels. Shield’s platform offers automation and scale, while PwC provides guidance on surveillance strategy, operating model design, and managing implementation risk. The combination is intended to help institutions achieve faster, more defensible deployments than the industry norm.
Beyond technology, the collaboration seeks to deliver explainable and effective compliance outcomes that can withstand regulatory challenge. Services extend from data sourcing and risk model calibration to testing and governance frameworks.
Industry Position
Shield has been recognised as a Visionary in Gartner’s 2025 Magic Quadrant™, ranking among the top three vendors for regulatory compliance, and securing #1 positions in AI/ML, connectors, and policy management. PwC contributes a dedicated team of surveillance specialists with a track record in complex programme delivery and regulatory engagement.
Together, the two organisations aim to turn advanced technology into practical, trusted compliance outcomes with measurable results.
Subscribe to our newsletter
