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Bloomberg Introduces Intra-Firm Chatbots for Enhanced Digital Collaboration

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Bloomberg has launched a new service, IB Connect: Intra-Firm Chatbots, designed to enhance digital collaboration for Bloomberg Terminal users. The add-on allows users to integrate proprietary chatbots into Instant Bloomberg (IB) chat rooms, facilitating the sharing of internal system information and improving in-house business intelligence discovery.

The new service supports two types of chatbots. Q&A Intra-Firm Chatbots enable users to extract actionable intelligence directly into chatrooms, addressing queries using data from internal systems. Notification Intra-Firm Chatbots provide timely updates and alerts within the IB environment, ensuring critical information is seamlessly communicated during workflows. This integration uses natural language processing to structure unstructured IB data, which clients can customise for their unique tech stacks and workflows, adhering to Bloomberg’s API protocols.

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