Behavox has earned certification to ISO/IEC 42001:2023, the first international standard for Artificial Intelligence Management Systems (AIMS). The certification, independently validated by Prescient Security, reflects the company’s efforts to formalise responsible, transparent and risk-based AI practices across its product ecosystem.
The standard is designed to help organisations structure and oversee the entire AI lifecycle—from design and engineering through deployment, monitoring and assurance. For Behavox, this spans the work of its Data Science organisation, including AI Engineering, AI Research, Data QA, ML Operations and AI Compliance teams, and covers its role as an AI Provider, Producer and System Integrator.
Behavox positions the certification as part of its long-term approach to trustworthy AI rather than a standalone compliance milestone. “This certification validates our deep commitment to ethical AI, risk-based governance, and operational excellence,” said Tigran Petrosyan, Head of Security and AI Governance Lead at Behavox. “By aligning our AI practices with ISO/IEC 42001, we not only meet global standards but go beyond them to set the benchmark for responsible AI in compliance and risk management.”
The certified scope includes Behavox Quantum, its AI-powered communication supervision solution used by global financial institutions and regulated firms. The company’s AIMS incorporates structured risk assessments, accountability and human oversight, model fairness and bias testing, and alignment with international regimes such as the EU Artificial Intelligence Act, Colorado AI Act, EU Market Abuse Regulation, GDPR, CCPA, DORA, and supervisory expectations from ESMA, FINRA, NFA, MAS, JSDA and IIROC.
According to Behavox, the certification will also support customers’ own governance obligations by providing assurance that core AI technologies are developed and managed under a recognised global framework. “As regulators, customers, and society demand more accountability in AI, this certification shows we’re not just using AI – we’re governing it responsibly,” added Nabeel Ebrahim, Chief Revenue Officer at Behavox.
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