About a-team Marketing Services

A-Team Insight Blogs

Themis Adds AI Chatbot to Financial Crime Platform

Subscribe to our newsletter

Themis has released an AI-powered chatbot integration for its financial crime platform. The chatbot is designed to provide instant assistance, speedy responses, personalised support and connections to experts.

The 24/7 availability allows customers to receive assistance at any moment regardless of time zones or business hours, while instant responses supported by the inclusion of natural language processing (NLP) capabilities in the chatbot can deliver quick and accurate answers to enquiries, reducing response times and increasing customer satisfaction.

Using machine learning (ML) algorithms, the chatbot learns from each interaction, allowing it to provide increasingly personalised assistance tailored to individual customer needs and preferences. The chatbot is trained and monitored by financial crime experts and links users with ICA-qualified support agents who can answer any additional queries with expertise gained from experience in the compliance industry.

Resources from Themis’s Insight team that provides research on emerging financial crime threats, as well as AML training and best practice guides, are also accessible within the chatbot.

Lizzie Stewart, Themis head of customer success, says: “Our chatbot integration underscores Themis’s dedication to being a customer-centric, expert-led organisation. We recognise that the market needs not just a technological solution for compliance, but an anti-financial crime partner.”

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Managing Off-Channel Communications Compliance

Managing off-channel communications – business interactions occurring outside of approved corporate systems – continues to challenge firms’ compliance efforts. The rise of personal messaging apps, social media, and other unmonitored channels – for example, messaging functionality embedded in an order management system – exposes firms to substantial regulatory risk. Enforcement actions by regulatory bodies, such...

BLOG

Rethinking Regulatory Reporting with Regnology

In a financial services industry that moves millions in milliseconds, it’s sobering to realize that the regulatory reporting processes underpinning these markets remain stuck in the past. Despite advances in technology and regulatory data management, regulatory reporting operates primarily on what Maciej Piechocki, Chief Revenue Officer at RegTech and SupTech provider Regnology, calls “digitalized paper.”...

EVENT

Data Management Summit New York City

Now in its 15th year the Data Management Summit NYC brings together the North American data management community to explore how data strategy is evolving to drive business outcomes and speed to market in changing times.

GUIDE

AI in Capital Markets: Practical Insight for a Transforming Industry – Free Handbook

AI is no longer on the horizon – it’s embedded in the infrastructure of modern capital markets. But separating real impact from inflated promises requires a grounded, practical understanding. The AI in Capital Markets Handbook 2025 provides exactly that. Designed for data-driven professionals across the trade life-cycle, compliance, infrastructure, and strategy, this handbook goes beyond...