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ING Deploys Quantexa for KYC, AML Investigations

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Dutch bank ING Group is rolling out Quantexa’s analytics platform to strengthen risk detection and investigative capabilities in support of its global KYC and AML programmes.

ING’s investigative teams will use Quantexa’s AI and advanced graph analytics capabilities to develop more effective and efficient KYC and AML measures, by connecting customers and counterparties in order to add context and uncover complex networks. This further automates the bank’s first-line defence processes.

“The most effective method to prevent money laundering is by understanding the context underpinning and linking how criminals behave,” says Dan Higgins, Chief Product Officer at  Quantexa.

ING selected Quantexa’s platform for its ability to aid in the analysis of internal transaction data and to incorporate external data, to complete a 360-degree view of customer base risk.  Early in 2023, ING and Quantexa completed a successful first implementation for Trade Finance in Hong Kong and Singapore. ING and Quantexa are now working on a global rollout with expanded efforts in Financial Markets and Correspondent Banking.

According to Karim Tadjer, global KYC lead at ING, “By leveraging the contextual insights generated through [Quantexa’s] platform, we can strengthen our detection models and automate key processes in our KYC and AML measures. This is leading to efficiencies for our investigative teams and improved customer experiences.”

Quantexa’s Decision Intelligence platform uncovers hidden risk and new opportunities by providing a contextual, connected view of internal and external data in a single place. It solves major challenges across data management, KYC, customer intelligence, financial crime, risk, fraud, and security, throughout the customer lifecycle.

Quantexa claims its Decision Intelligence Platform enhances operational performance with over 90% more accuracy and 60 times faster analytical model resolution than traditional approaches. Founded in 2016, Quantexa now has more than 650 employees, and recently completed a $129 million Series E funding round.

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