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A-Team Insight Briefs

Verint Systems Integrates with Microsoft for Compliance Recording

Verint Systems has engaged with Microsoft to support compliance recording for Microsoft Teams. The added layer of compliance recording will enable clients to capture Teams interactions properly across contact center, back-office, and trading floor operations.

Verint has worked with Microsoft Unified Communications (UC) to provide compliance solutions for 10 years, and was one of the first recording systems to receive Skype for Business certification in 2016. Verint is currently developing a recording solution built on the future Compliance Recording APIs for Teams.

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