UK-based data management provider RecordSure has joined up with KPMG Australia to deliver its customer trust and transparency solutions to Australian financial institutions. RecordSure uses AI and machine learning to capture data from customer interactions in order to improve regulatory compliance: including the use of analytics and automation tools to record and transpose speech to text, review documents such as emails and live chat and analyses the resulting data. As the Australian implementation provider, KPMG will deliver Recordsure to clients within its existing suite of risk and business transformation capabilities.
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