About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

VoxSmart Acquires GreenKey Technologies to Bolster NLP Capabilities

Subscribe to our newsletter

London-based communications surveillance specialist VoxSmart Ltd., has acquired speech recognition and natural language processing (NLP) provider GreenKey Technologies for an undisclosed sum. The deal will enable VoxSmart to strengthen its communications surveillance offering to global financial institutions, as it moves to position itself as a leader in NLP and voice analytics for financial markets.

The acquisition follows a $25 million growth equity investment injection from Toscafund earlier this year, made with transactions such as this in mind.

“GreenKey have been developing extremely advanced natural language processing over the last eight years, having invested close to $30 million on research, development and design since 2013,” says VoxSmart CEO Oliver Blower. “This has involved analysing thousands of hours of audio and text to ensure the models and engines which run the NLP platform are accurate and finely tuned to ensure accuracy. These models are in production with five Tier 1 banks, some of whom are existing customers of VoxSmart and spoke extremely highly of the capability and how it has transformed their respective businesses.”

VoxSmart will continue to operate GreenKey Technologies as a brand and product in its own right. Blower says the two technology platforms are highly complementary: “VoxSmart and GreenKey have collaborated for many years on mutual customers, mutual business opportunities and partnerships, therefore their technology, teams and management were very well known to us. Given our strategic direction of travel around communications data, we felt the technology would be very additive and complementary to our own product portfolio and would allow us to deliver even greater value to our customers,” he says. “We will also look to integrate the underlying NLP and speech recognition models and engines in to our own surveillance capabilities.”

Existing GreenKey customers will continue to be supported in exactly the way they have been, says Blower. “There will be complete business continuity and commitment to service levels. All GreenKey customers will now benefit from a worldwide team of over 100 technology professionals supporting, developing and innovating the platform, in addition to 24/7 global support in a variety of languages and physical presence in every major financial centre in the world.”

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: The emerging structure of the institutional digital assets market

As interest in trading digital assets continues to increase among institutional investors, so too does the need to focus on market structure, regulation and trading solutions. For financial institutions that get it right the rewards will be significant, but it is not necessarily easy and the challenges are many. This webinar will consider how digital...

BLOG

New DTCC Report Recommends Best Practices to Achieve T+1 Settlement Success

In anticipation of the transition to a T+1 settlement cycle in the US, the Depository Trust & Clearing Corporation (DTCC) has released a new report, “Hitting 90% Affirmation by 9:00 PM ET on Trade Date: The Key to T+1 Success”, which highlights the importance of automating post-trade processes to achieve success in the upcoming T+1...

EVENT

ESG Data & Tech Summit London

The ESG Data & Tech Summit will explore challenges around assembling and evaluating ESG data for reporting and the impact of regulatory measures and industry collaboration on transparency and standardisation efforts. Expert speakers will address how the evolving market infrastructure is developing and the role of new technologies and alternative data in improving insight and filling data gaps.

GUIDE

The Data Management Implications of Solvency II

This special report accompanies a webinar we held on the popular topic of The Data Management Implications of Solvency II, discussing the data implications for asset managers and their custodians and asset servicers. You can register here to get immediate access to the Special Report.