About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

Refinitiv Releases Low-Code/No-Code Solution for Digital Customer Onboarding

Subscribe to our newsletter

Refinitiv, an LSEG business, has introduced a secure and personalised digital customer onboarding solution that enables financial firms to verify an individual’s identity information and documents in real time, conduct remote biometric checks, and cross reference a series of disparate data sets, such as residential addresses and sanction lists, to verify bank accounts.

The onboarding solution offers a configurable user interface, which allows organisations to provide a branded product application process that can be delivered via the web, mobile or API. Its low-code/no-code requirements mean it can be integrated and deployed within two to six weeks, accelerating the remote onboarding of new customers for multiple financial products, while providing a good user experience.

“We have applied 20-plus years’ experience gained in developing customer and third-party screening and related due diligence solutions for the world’s leading global banks into the design of our digital onboarding solution. That expertise has enabled us to create a powerful, low-code/no-code solution that meets the unique needs of fast-growing firms,” says Ramesh Menon, global head of product, digital identity and fraud solutions at Refinitiv.

The customer onboarding solution is pre-integrated with World-Check, Refinitiv’s risk intelligence service, as well as Qual-ID, its digital identity solution, and its suite of bank account verification tools provided by GIACT. It is also possible to add on supplemental API services such as geolocation, address checking and mobile verification using a plug and play capability. An orchestration engine allows customers to combine KYC, business verification and AML data services from both Refinitiv and other service providers in one end-to-end experience.

The solution is delivered by the Customer and Third-Party Risk business of Refinitiv, which provides a suite of risk management services to support customers with KYC, due diligence, digital identity verification and fraud prevention activities.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: BCBS 239

With only weeks to go until BCBS 239 takes effect on January 1, 2016, large banks within the scope of the regulation are making final preparations for compliance. Some may be more than ready on the day, others less so, but all could benefit from implementing the principles of the regulation. The webinar will consider:...

BLOG

Data Automator Xceptor Offers Platform Ready-Made for AI

Dan Reid is not surprised that Xceptor, the data automation giant he formed two decades ago, finds itself at the vanguard of a change in the way financial institutions regard and use documents. The rapid and accurate parsing of information from paper- and PDF-based reports has been made possible thanks to recent developments in artificial intelligence. The volume...

EVENT

AI in Data Management Summit New York City

Following the success of the 15th Data Management Summit NYC, A-Team Group are excited to announce our new event: AI in Data Management Summit NYC!

GUIDE

AI in Capital Markets Handbook 2026

AI adoption in capital markets has moved into a more disciplined phase. The priority is now controlled deployment: where AI can be used safely, where it can deliver measurable value, and how outputs can be governed, monitored and evidenced. The 2026 edition of the AI in Capital Markets Handbook examines how AI is being applied...