About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

National Australia Group’s Campbell Discusses its Recent Master Data Management Project

Subscribe to our newsletter

National Australia Group (NAG) was engaged in a total of 22 data related projects last year, according to the group’s information architect Martin Campbell. Speaking at this month’s FIMA conference in London, Campbell discussed the decision to implement a new master data management system in partnership with software and consulting firm IPL in order to achieve greater consistency across the organisation and these tactically driven projects.

Campbell explained to delegates that his firm has noticed a step change in the approach towards data management over the last few years as a result of the changing regulatory agenda, a management imperative to understand data and the need to get a better handle on data quality. “Our decision to move forward with a enterprise information management project was driven by a desire for greater consistency of approach to data from across the enterprise,” he said.

In order to get business level buy in to this concept, Campbell’s team therefore approached the chief risk officer (CRO) and the chief marketing officer (CMO) to get them directly involved. They also used a framework approach to demonstrate the firm’s current capabilities and the various data related gaps that needed to be filled, with relevant maturity models mapped out. The initial focus was on customer data, he explained, but was not limited to technology, rather people and process issues were included.

“We focused on two key aspects: an enterprise data foundation, and enterprise data and analytics capabilities,” Campbell said.

IPL’s business consulting director Chris Bradley, who was involved in the project from the vendor side, explained that the teams got together to define the goals and principles for the project, including the rationale and potential implications. Rather than opting for a centralised hub, NAG instead decided to adopt a federated approach to the data management framework and Bradley explained that the idea was to put in place “application building blocks” for data management and downstream users.

“This involved the adjustment of data management activities to match NAG’s business activities,” said Bradley.

Campbell added: “It has been a process of cultural change and over the last 18 months much has been achieved but we are far from finished. It’s a multi-year journey.”

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Strategies and solutions for unlocking value from unstructured data

Unstructured data accounts for a growing proportion of the information that capital markets participants are using in their day-to-day operations. Technology – especially generative artificial intelligence (GenAI) – is enabling organisations to prise crucial insights from sources – such as social media posts, news articles and sustainability and company reports – that were all but...

BLOG

A-Team Group Announces Winners of its Prestigious Innovation Awards 2025

The most innovative data and technology solutions for capital markets were recognised today as A-Team Group announced the winners of this year’s A-Team Group Innovation Awards 2025. Now in its fifth year, the prestigious awards recognise the innovative projects created across the vendor and practitioner communities that provide high-value solutions to organisations within capital markets...

EVENT

RegTech Summit London

Now in its 9th year, the RegTech Summit in London will bring together the RegTech ecosystem to explore how the European capital markets financial industry can leverage technology to drive innovation, cut costs and support regulatory change.

GUIDE

AI in Capital Markets: Practical Insight for a Transforming Industry – Free Handbook

AI is no longer on the horizon – it’s embedded in the infrastructure of modern capital markets. But separating real impact from inflated promises requires a grounded, practical understanding. The AI in Capital Markets Handbook 2025 provides exactly that. Designed for data-driven professionals across the trade life-cycle, compliance, infrastructure, and strategy, this handbook goes beyond...