Fonetic, a provider of voice processing, compliance and surveillance technology, has made two hires across Europe and North America in response to demand for voice surveillance systems. Thomas Dinneny, former head of trade surveillance at JP Morgan, will be responsible for driving strategy and new business in the Americas, while industry stalwart Tony Foreman, who has worked for the likes of Progress Apama, will be tasked with deploying his two decades worth of market infrastructure knowledge to grow Fonetic’s global sales efforts.
The hires come as financial institutions become more accountable for their employee’s behaviour following the introduction of the Senior Managers Regime (SMR) and regulations such as MiFID II. With reputational and commercially damaging conversations still prevalent in banking culture, the industry is increasingly turning to voice surveillance systems to ease the burden on compliance teams.
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