About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

Cloud9 Partners with comitFS on Real-Time Voice Trading as Industry Adjusts to Virtual Landscape

Subscribe to our newsletter

New York’s Cloud9 Technologies has partnered with comitFS, a UK-based provider of voice middleware and API abstraction capabilities for financial service organizations, to work on improving real-time call control capabilities for voice trading within the institutional marketplace.

The joint venture will combine comitFS’s mix of trader voice applications and API’s combined with Cloud9’s advanced solutions for voice collaboration and metadata capture, with the goal of providing normalized Call Data Records that can be easily added to compliance and reconciliation processes – and helping institutional traders to seamlessly access workflows, whether working remotely or on the trading floor.

“As trading dynamics shift to a more digitally-driven environment, firms want the peace of mind that their voice metadata and daily workflows will not be hampered,” says Brian Hunt, Chief Administrative Officer and Head of Partnerships for Cloud9. “Partnering with comitFS makes perfect sense as the industry continues to adjust to a virtual trading environment that will become more prevalent in the months ahead.”

comitFS is the only provider of specialist voice middleware to Tier One banks that tightly integrate their in-house and third-party applications, such as Salesforce’s CRM to report on real-time voice calls and Client voice interactions. The latest collaboration with Cloud9 will be the first time its voice middleware is available in the cloud, with on-site setups for call control, CDR reconciliation, and meeting compliance regulations.

Through the collaboration, Cloud9 and comitFS will work to assist financial institutions with the data storage, workflow, and trade reconstruction challenges raised under key regulatory mandates and directives such as MiFID II.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Smart Trader Desktops: Placing UX at the front and centre of the trading workflow

Trading strategy is in place, the technology stack is optimised and the trading team is highly skilled – but what about the user experience? Whatever the stack, the desktop, the trading apps and their functionality, a trading platform is only as good as its user interface (UI) and user experience (UX). This webinar will review...

BLOG

Johannesburg Stock Exchange Launches Cloud Marketplace in Partnership with DataBP

The Johannesburg Stock Exchange (JSE), Africa’s largest exchange, has partnered with data licensing and subscription management platform DataBP, to launch a new cloud-based marketplace aimed at transforming the JSE’s data offerings. The digital platform will serve as a central hub for all of the JSE’s data products and services, marking a significant step in the...

EVENT

Data Management Summit London

Now in its 15th year, the Data Management Summit (DMS) in London brings together the European capital markets enterprise data management community, to explore how data strategy is evolving to drive business outcomes and speed to market in changing times.

GUIDE

Institutional Digital Assets Handbook 2024

Despite the setback of the FTX collapse, institutional interest in digital assets has grown markedly in the past 12 months, with firms of all sizes now acknowledging participation in some form. While as recently as a year ago, institutional trading firms were taking a cautious stance toward their use, the acceptance of tokenisation, stablecoins, and...