About a-team Marketing Services

A-Team Insight Blogs

ACA Partners LeapXpert to Extend Surveillance of Off-Channel Communications

Subscribe to our newsletter

CGRC specialist ACA Group has partnered LeapXpert to deliver greater capabilities for off-channel communications monitoring. The partnership provides enhancements to archival, workflow, and surveillance features across WhatsApp, iMessage, SMS, WeChat, Telegram, LINE and Signal, and comes at a time when regulators are looking more closely at how financial firms are communicating internally, as well as with clients.

Last year, the SEC and CFTC fined Wall Street firms a combined $1.8 billion for failing to prevent employees from communicating on messaging channels that are not monitored for compliance. The FCA, ESMA, and FINRA also have rules in place for financial institutions to capture and oversee all mobile communications to detect potential market abuse such as insider trading, unlawful information sharing, or other forms of manipulation.

Annie Morris, chief product officer at ACA Group, says: “Amid growing regulatory scrutiny, the move to a mobile-first or single vendor solution is paramount to satisfying all components necessary to demonstrate that the duty of supervision has been met. With LeapXpert, we can offer a unified solution where a fractured multi-channel work experience poses a significant regulatory challenge.”

LeapXpert’s mobile messaging capture capabilities are available to global buy-side and sell-side firms through ACA’s ComplianceAlpha eComms platform, which includes a policy-based surveillance engine, relationship forensics, and an integrated archive to enable more effective internal investigations. The LeapXpert platform enables data capture and governance across voice and messaging channels including WhatsApp, iMessage, SMS, WeChat, Telegram, LINE and Signal. A native integration with Microsoft Teams allows employees to communicate with clients through their preferred messaging apps from within Teams.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Are Your Legacy Voice Recordings a Compliance Time Bomb?

Recent enforcement actions underscore the importance of maintaining accurate, secure and up-to-date voice and electronic communication. For some organisations, legacy voice recording systems are not at or beyond end-of-life, posing significant compliance, operational and financial risks. These outdated systems often fail to meet evolving regulatory expectations around data authenticity, retention, and accessibility. Delaying action increases...

BLOG

Unlocking $100 Trillion: Chainlink’s New Framework for On-chain Institutional Finance

Chainlink, the decentralized blockchain network designed to facilitate the transfer of tamper-proof data from off-chain sources to on-chain smart contracts, has introduced its Automated Compliance Engine (ACE). ACE is a modular framework aimed at addressing compliance challenges in onchain finance and facilitating institutional participation in blockchain markets. Built atop the Chainlink Runtime Environment, ACE is...

EVENT

TradingTech Briefing New York

Our TradingTech Briefing in New York is aimed at senior-level decision makers in trading technology, electronic execution, trading architecture and offers a day packed with insight from practitioners and from innovative suppliers happy to share their experiences in dealing with the enterprise challenges facing our marketplace.

GUIDE

AI in Capital Markets: Practical Insight for a Transforming Industry – Free Handbook

AI is no longer on the horizon – it’s embedded in the infrastructure of modern capital markets. But separating real impact from inflated promises requires a grounded, practical understanding. The AI in Capital Markets Handbook 2025 provides exactly that. Designed for data-driven professionals across the trade life-cycle, compliance, infrastructure, and strategy, this handbook goes beyond...