DST Global Solutions has appointed Tony Armour as Managing Director of the company’s Business Process Solutions (BPS) division. Armour will be responsible for building on the organisation’s success in delivering solutions to the financial services industry as well as identifying and penetrating new and emerging markets.
DST Global Solutions’ BPS business provides solutions to the banking, insurance, communications and utilities industries through AWD, the company’s leading business process management (BPM) enabled platform. AWD helps to optimise process efficiency, reduce the total cost of operations, manage technical and business risk while allowing firms to offer differentiated customer service. It currently supports approximately 220,000 licensed users in 12 countries. In May, the company launched AWD10, which offers platform independence and a completely new design studio that puts operational control and management in the hands of the business.
Armour joined DST Global Solutions in July 2008 as global sales director. Prior to DST Global Solutions, he was UK sales director for BearingPoint EMEA, responsible for leading business development teams across all industry sectors and managing relationships with their strategic UK banking clients.
Commenting on his appointment, Armour said: “This is an exciting time to be asked to take responsibility for delivering growth in our BPS business, especially with the recent launch of AWD10. We offer a highly portable value proposition that serves clients in a wide spectrum of industries, but our speciality will continue to be financial services where we bring substantial experience and IP to our clients. For many organisations where customer service is a key differentiator or where managing risk, complexity and operating cost are crucial, AWD is the solution of choice.”
DST Global Solutions has been providing innovative process solutions to its clients for more than 30 years. Many of those clients are in the financial services industry, where parent company DST Systems has been a leader in providing technology services and solutions to the financial services and other industries for more than 40 years.
Armour will be responsible for growing the business worldwide and will report into John Vaughn, vice-president of DST Technologies, part of DST Systems.
Vaughn welcomed the appointment: “I am delighted to appoint Tony to lead the business process solutions team at DST Global Solutions. Tony’s depth of industry experience will enable him to focus on our clients’ issues and to provide them with solutions to transform their businesses. His vision and passion for the business will ensure our success in achieving the ambitions we have for AWD and DST.”