Crown Jewels Consultants Ltd (CJC) has introduced Market Data Continuity Support (MDC), a flexible subscription service providing an on-demand safety net for mission-critical market data operations. Designed for financial firms that require operational resilience but do not need a comprehensive managed service, MDC addresses the risks associated with data failures, such as frozen prices and trading stoppages. The service grants clients priority access to CJC’s senior engineers to diagnose and resolve issues either remotely or on-site.
Offered through a fixed monthly subscription, MDC includes 24/7 access to global specialists and a specific allocation of on-site hours. A key feature of the offering is that every support request is treated as a Severity Level 1 incident, ensuring immediate triage and rapid resolution by experts familiar with real-time data environments. This approach allows firms to manage critical infrastructure costs while maintaining access to high-level technical support during operational emergencies.
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