By Esteban Lopez, Product Management, Theta Lake.
Building on research conducted by Theta Lake since 2018, the seventh edition of this groundbreaking industry report offers valuable insights into how AI, modern unified communication and collaboration (UCC) platforms, and DCGA tools are being used across financial services organizations.
As the growth of UCC tools and AI capabilities – such as summaries, prompts, and responses – transforms productivity, the rise of aiComms introduces new regulatory uncertainty and governance challenges. In fact, in the research, 88% of survey respondents reported challenges with governance and security when it comes to AI usage.
Get the full insights into current experiences, practices, and the gaps in compliance and risk management that firms need to address in Theta Lake’s annual 2025/26 Digital Communications Governance Report.
Theta Lake’s industry-first AI Governance & Inspection Suite provides the blueprint for true AI governance.
That means being able to:
- Capture all AI-originated and AI-assisted interactions – voice, video, chat, prompt, or response
- Unify them with human communications to understand the full conversation context
- Inspect and explain AI behavior and outputs, not just outcomes
- Detect and respond to risks – from misinformation to misconduct – in real time
See what’s defining the next generation of AI-driven compliance: ethics you can audit, detections you can defend, and data you can trust.
Theta Lake is the first AI and cloud-native DCGA vendor to achieve ISO/IEC 42001 certification, marking an important milestone for the industry. The technology is already deployed in some of the world’s most demanding compliance environments and has been featured in the UK Financial Conduct Authority’s AI Spotlight. This latest certification delivers measurable trust and transparency – moving from stated capabilities to independently validated assurance.
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