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Recorded Webinar: Regtech – How to digitalise the customer experience with KYC and AML Innovation

6 November 2018

How can ‘digitalising’ client onboarding help to speed up data processing and improve customer experience?  How can you leverage digital capabilities to improve your Know Your Customer (KYC) and Anti-Money Laundering (AML) workflows, processes and checks?

The task is not easy for financial institutions that have large, complex, legacy ecosystems, and standalone solutions and processes.

However, all is not lost, with the emergence of specialist regtech providers that can help you leap frog heritage infrastructure and deploy new and improved workflows, systems and applications.

This webinar will gauge the extent of digitalisation across onboarding, KYC and AML, review the latest market developments, and explore the capabilities of regtech tools that can help you solve the problems inherent in today’s onboarding processes, and enhance customer experience.

If your organisation is working to improve customer experience, listen to this webinar to find out more about:

  • The state of play on digitalising customer experience
  • Problems caused by legacy and standalone systems
  • Best practice approaches to digitalisation
  • Regtech tools that innovate KYC and AML processes
  • Guidance on how to set and achieve your goals


Targ Patience Regulation, Compliance & DLT Expert; Founding Partner
Dolya Consulting
Yulia Murat Head of AML
Joe Dunphy VP Product Management
Moderator: Sarah Underwood Editor
A-Team Group

More about our speakers:

Yulia Murat

Head of AML


Yulia Murat is a Head of AML, Risk at WorldFirst. Prior to this she was Regional Head, Correspondent Banking FCC at Standard Chartered Bank. In this role, Yulia managed analytical projects aimed at identifying financial crime risk in the Bank’s client population globally.  Prior to Standard Chartered, Yulia headed the Financial Crime Compliance Enhanced Due Diligence team at the London office of Standard Bank Group, the largest African bank by assets. This role involved a large client data remediation exercise. Before this, Yulia led the Business Intelligence function in the EMEA region within the Thomson Reuters’ RISK department and worked as legal specialist at Google UK.

Joe Dunphy

VP Product Management


Joe is responsible for the overall delivery of product strategy and design across the Fenergo suite of applications and has a strong background in regulatory compliance solutions.

Interested in hosting your own webinar? Get in touch