SteelEye, the compliance technology and data analytics firm, this week confirmed that it would offer financial firms the opportunity to use its Communications Surveillance service for free as the market adapts to a new style of working under pandemic conditions.
As firms reopen their offices, reduced density rules are likely to prevail for some time, meaning a workforce that is spread between the office and home. Monitoring communications by staff working in multiple locations will require changes in compliance processes, which may prove challenging if access to on-premise technology is needed.
The surveillance service from SteelEye, which the firm is making available for up to 50 registered users for 90 days free of charge, includes monitoring MS Exchange email and Bloomberg chat, and can be integrated to capture communications from staff working remotely.
“At SteelEye, we want to be supportive while financial firms are dealing with the COVID-19 disruption and adapting to the increased acceptance of flexible remote working. With workforces dispersed across various locations it is increasingly difficult, yet more important than ever, to monitor employee communications,” says CEO Matt Smith. “Our technology platform is modern and cloud-based, meaning that it can be deployed quickly and easily. Importantly, onboarding clients for Communications Surveillance can be completed in 24 hours.”