The leading knowledge platform for the financial technology industry
The leading knowledge platform for the financial technology industry

A-Team Insight Blogs

State Street Implements DST Global Solutions’ BPM Platform in Australia

DST Global Solutions announced today that State Street Corporation in Australia has recently implemented the company’s AWD10, a Business Process Management (BPM) platform.

AWD is currently used for the management and distribution of unit trust transactions and related documentation. It is managed by both internal operations and clients who access and interact with the solution via the internet.

The AWD solution will allow clients to be part of an enhanced communications workflow process. In the process of receiving daily unit trust transactions such as switches and redemptions, State Street provides process interaction through AWD. This allows the clients to provide requested information such as bank details or beneficiary changes, as well as responding to exception queries straight through to AWD. It also allows asset and investment managers’ call centres to view the status of transactions and access the applicable documentation online.

Paul Khoury, chief operating officer for State Street in Australia commented, “We wanted a solution that could further automate our transaction management process and enhance our customer service experience. Utilizing AWD10 will allow us to deliver an advanced technology BPM web portal to our clients.”

Tony Armour, BPS Managing Director for DST Global Solutions said: “We congratulate State Street on its speed to select and implement AWD10. I am delighted that one of our long term global clients recognises the multiple benefits of delivering a platform that remains focused on continuously improving business processes for their organisation and its customers at the same time.”

Related content

WEBINAR

Recorded Webinar: Leveraging the cloud in market data and trading technology environments

You can listen to the recording of this webinar by registering on this page. The promise of greater flexibility, lower operating costs and a reduced local IT footprint is driving acceptance of the cloud as the delivery mechanism for key front-office capabilities, including market data and trading applications. Progress in security and hybrid solutions is...

BLOG

GoldenSource Ushers Reference and Pricing Data into the Front Office with Quant Workbench

Extracting value from data is a priority for financial institutions as the business looks to increase efficiency, reduce costs, identify new opportunities and gain competitive advantage. Some source in-house tools to improve the quality and accessibility of internal and external data, others look to third-parties for solutions. A new tool from GoldenSource, Quant Workbench, brings...

EVENT

Data Management Summit Virtual

The Data Management Summit Virtual will bring together the global data management community to share lessons learned, best practice guidance and latest innovations to emerge from the recent crisis. Join us online to hear from leading data practitioners and innovators from the UK, US and Europe who will share insights into how they are pushing the boundaries with data to deliver value with flexible but resilient data driven strategies.

GUIDE

Solvency II Data Management Handbook

Want to get a handle on Solvency II and what it means for data management? Need to make sure you have all the bases covered for the looming January 2016 deadline? Our Solvency II Data Management Handbook is now available for free download to help you. This Handbook is the ultimate guide to all things...