About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

State Street Implements DST Global Solutions’ BPM Platform in Australia

Subscribe to our newsletter

DST Global Solutions announced today that State Street Corporation in Australia has recently implemented the company’s AWD10, a Business Process Management (BPM) platform.

AWD is currently used for the management and distribution of unit trust transactions and related documentation. It is managed by both internal operations and clients who access and interact with the solution via the internet.

The AWD solution will allow clients to be part of an enhanced communications workflow process. In the process of receiving daily unit trust transactions such as switches and redemptions, State Street provides process interaction through AWD. This allows the clients to provide requested information such as bank details or beneficiary changes, as well as responding to exception queries straight through to AWD. It also allows asset and investment managers’ call centres to view the status of transactions and access the applicable documentation online.

Paul Khoury, chief operating officer for State Street in Australia commented, “We wanted a solution that could further automate our transaction management process and enhance our customer service experience. Utilizing AWD10 will allow us to deliver an advanced technology BPM web portal to our clients.”

Tony Armour, BPS Managing Director for DST Global Solutions said: “We congratulate State Street on its speed to select and implement AWD10. I am delighted that one of our long term global clients recognises the multiple benefits of delivering a platform that remains focused on continuously improving business processes for their organisation and its customers at the same time.”

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Strategies and solutions for unlocking value from unstructured data

Unstructured data accounts for a growing proportion of the information that capital markets participants are using in their day-to-day operations. Technology – especially generative artificial intelligence (GenAI) – is enabling organisations to prise crucial insights from sources – such as social media posts, news articles and sustainability and company reports – that were all but...

BLOG

Nine Recently Updated Private-Market Data and Technology Offerings

Capital-market volatility, squeezed margins and geopolitical tensions are encouraging asset managers to look more broadly across asset classes to spread risk and increase returns. Private markets and other alternative assets have been huge beneficiaries of this trend and are likely to continue gaining share of invested capital, with Preqin estimating that investment in private markets...

EVENT

Buy AND Build: The Future of Capital Markets Technology

Buy AND Build: The Future of Capital Markets Technology London examines the latest changes and innovations in trading technology and explores how technology is being deployed to create an edge in sell side and buy side capital markets financial institutions.

GUIDE

AI in Capital Markets: Practical Insight for a Transforming Industry – Free Handbook

AI is no longer on the horizon – it’s embedded in the infrastructure of modern capital markets. But separating real impact from inflated promises requires a grounded, practical understanding. The AI in Capital Markets Handbook 2025 provides exactly that. Designed for data-driven professionals across the trade life-cycle, compliance, infrastructure, and strategy, this handbook goes beyond...