A-Team Insight Blogs

Relativity Addresses Email Thread Deduplication with AI Upgrade to Relativity Trace

Relativity has introduced new data cleansing capabilities integrated with its AI-powered Relativity Trace communication surveillance product. The new capabilities – which include the ability to address email thread deduplication – have been modelled to reduce false positives by up to 92%.

According to Jordan Domash, General Manager of Relativity Trace, “Surveillance teams are overwhelmed by the number of false positives that their legacy surveillance system generate. This leads to hours of time stripped away from pinpointing risk and misconduct that actually matter because time is allocated to reviewing content that should never have been alerted on in the first place. Our team saw an opportunity to provide a solution to this widespread industry problem with email thread deduplication.”

Email thread deduplication locates old email content within new emails, checks that it was already analysed and prevents it from generating another alert. Relativity has invested in email threading capabilities for over 10 years in its e-discovery platform and is expanding this unique feature to communication surveillance customers within Relativity Trace. Relativity Trace improves reviewer accuracy and speed, while providing transparency and defensibility, by displaying all data cleansing for a communication directly in the review interface.

In additional, Relativity Trace’s data cleansing capabilities identifies email headers, signatures and confidentiality disclaimers. It prevents alerts from being generated on this duplicative or non-authored content, so reviewers are only notified of the relevant portion that was written by the sender. Reviewers can also see the content that was cleared increasing their review speed and accuracy. Domash says Relativity Trace’s email thread deduplication understands email segments and allows teams to visualize what’s already been reviewed.

Related content

WEBINAR

Upcoming Webinar: Managing unstructured data to ensure regulatory compliance and add value

Date: 2 November 2021 Time: 11:00am ET / 3:00pm London / 4:00pm CET Duration: 50 minutes As unstructured data floods into capital markets in the wake of traditional structured data, firms must manage both data types and ensure ease of access to extract data required for regulatory compliance efficiently and effectively. Beyond compliance, firms can...

BLOG

BMO GAM Adopts Nice to Monitor WFH Staff Comms

BMO Global Asset Management (BMO GAM) is addressing the need for communications recording of staff working from home (WFH) through the deployment of Nice’s Cloud Compliance Recording solution for Microsoft Teams. The Nice implementation will allow BMO GAM – part of Canada’s BMO Financial Group – to meet certain regulatory requirements around recording omnichannel communications...

EVENT

TradingTech Summit London

TradingTech Summit London will explore how trading firms are innovating in today’s cloud and digital based environment to create flexible, scalable trading platforms to support speed to market and business agility. Leveraging the cloud, AI and ML technologies to get an edge, automate processes and simplify operations in a cost effective way is the name of the game and will share practical insight from practitioners and technology leaders who are innovating and driving forward change in trading operations.

GUIDE

GDPR Handbook

The May 25, 2018 compliance deadline of General Data Protection Regulation (GDPR) is approaching fast, requiring financial institutions to understand what personal data they hold, why they process it, and whether it is shared with other organisations. In line with individuals’ rights under the regulation, they must also provide access to individuals’ personal data and...