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Harte-Hanks Trillium Software Improves the Value of Data for Business Processes; Maintains Data Quality Leadership

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Trillium Software, a business of Harte-Hanks, continued to be recognised by industry analysts and global customers as a leading data quality solutions provider in 2010. With a focus on how data discovery, data cleansing and data quality impact business process and operations results, Trillium Software clients utilised the award-winning Trillium Software System to discover critical and previously unknown data problems in systems and applications that are critical to the way they do business. In the coming year, Trillium Software will continue to build out its data quality solutions to help business leaders and managers as well as IT departments achieve greatly-improved results from the data-dependent processes that mean the most to them, such as order-to-cash, shipping & logistics, financial risk and compliance management, marketing campaigns, and customer satisfaction.

“Companies are moving beyond the perception that data quality is simply an information technology responsibility, and are seeing the need for business leaders to work hand-in-hand with IT to solve their most problematic data challenges, or else suffer process performance issues that will impact their business,” said Len Dubois, senior vice president, Trillium Software. “Business people own the data and understand the business processes that depend on good data, so clients across their enterprises rely on us to provide the expertise and knowledge necessary to help drive positive results from data-driven operations.”

Dubois goes on to say, “Customer Relationship Management (CRM), Master Data Management (MDM) and Business Intelligence (BI) initiatives are driven by IT in many ways. But, in order for them to be successful, they must collaborate and work closely with business leaders and departments to ensure a data quality strategy and game plan is instituted that takes into account governance, risk management and discovery, or else these programs could fail. We help our clients build the strategy and then execute on the plan for improved enterprise-wide data quality.”

In addition to the many client successes over the past year, Trillium Software has also expanded its product and services offerings to give customers more choices and updated capabilities that help business and IT professionals collaborate more readily and easily on their information data quality projects.

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