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Will SLA’s be Re-Evaluated After Tumultuous Times Highlight Response Issues?

Service level agreements were a key topic in this morning’s roundtable discussions at FIMA 2008, with one data manager at a Tier 1 financial institution suggesting that many SLA’s are now likely to be revisited in order to achieve better responses from their data suppliers after the current market conditions highlighted the need for faster…

JPMorgan’s Serenita Debates the Issue of Truth in the Data Management World

The success of a data management project should not be measured on achieving an idealistic version of the “truth”, it should be focused on data integration and downstream impacts, said Peter Serenita, chief data officer at JPMorgan Securities Services. “Although the integrity and accuracy of the data is important, institutions must focus on distributing and…

The Front Office is Not Your Enemy, it’s Your Client, Says WestLB’s Eldridge

In order to receive management buy-in, data management teams need to treat the front office as a client rather than as an enemy, said Michael Eldridge, head of European operations control at WestLB. “We need to dispel the myth that centralised data management is a luxury, build a better business case for investment by measuring…

An Incremental and Practical Approach to Data Integration is Best, Agrees Golden Copy Repository Panel

In order to ensure that downstream departments remain in synch with central data management projects, firms must adopt an incremental and practical approach to data integration, agreed FIMA’s panel on the practicalities of managing a golden copy repository. Peter Giordano, executive director of institutional equities at Oppenheimer & Co, recommended that firms roll out the…

Keeping it Simple and Using Common Message Standards is Vital, Says Integration Panel

In order to reach the goal of consistency across new best of breed software and legacy systems, firms need to make sure users understand and use common message standards, said Sally Hinds, global head of enterprise data management (EDM) at HSBC. Her fellow panellists agreed that a shared format for all business applications and normalisation…

WestLB Goes Live with Asset Control’s AC Plus to Extend Instrument Coverage

German headquartered bank WestLB has gone live with Asset Control’s AC Plus financial and reference data management software to support its back office operations and day to day user requirements across its businesses worldwide. According to the vendor, WestLB required a solution that would enhance data quality and breadth of instrument coverage. Accordingly, Asset Control’s…

Institutions Must Keep a Close Watch on Their Vendors, Says Credit Suisse’s Largier

Financial institutions need to be proactive in the management of their vendor relationships, said Peter Largier, global head of reference data analysis and projects at Credit Suisse. “You need to professionally evaluate the service you are getting from your data vendors,” he told delegates to FIMA 2008. Largier focused his session on how to get…

Pampapathi Advocates UPS Courier Model for Data Metrics Projects to FIMA 2008 Delegation

Institutions should follow the model of courier firms such as UPS when designing their data management frameworks, Dr Vinay Pampapathi, executive director of the technology division at Daiwa Securities SMBC Europe, told the delegates in attendance at this morning’s opening session to FIMA 2008. Using this model, institutions are able to track various data quality…

Understanding Risk is Key to Effective Data Management, Says BNY M’s Cox

Institutions need to invest in automated processes and good quality staff in order to adequately assess their risk exposure within data management process, said BNY Mellon’s Matthew Cox, head of securities data management, EMEA. They also need to understand the internal risks that are posed by bad quality data and examine what vendors can and…

Institutions and Vendors Need to Carefully Agree on Metrics as a Scorecard for Performance

During this afternoon’s vendor/client double act, Tommy Drummond from vendor Informatica and Benjamin Gavin from insurer Norwich Union explained the benefits of a scorecard against which to measure data quality. They demonstrated to FIMA delegates the benefits of clear data quality metrics via a practical case study. The metrics and targets for projects must be…