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Broadridge Expands Multi-Channel Communications Offerings

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Broadridge Financial Solutions continues to expand its multi-channel communications offerings by adding another distribution channel to its portfolio of communication solutions with the introduction of Pitney Bowes’ new Volly secure digital delivery service.

Broadridge clients will be able to communicate with customers and shareholders using the latest digital technology, as Broadridge becomes the first to adopt Volly, an opt-in service that enables consumers to selectively push information into a digital mailbox they control.

“Consumer preferences are rapidly shifting towards the use of technology to improve their access to information and their ability to act upon it. Our newest strategic partnership exemplifies Broadridge’s continuing commitment to bring the latest communications technologies to financial service firms and public companies,” said Doug DeSchutter, president, customer communications, Broadridge. “The Volly secure digital delivery service will increase our clients’ flexibility, choice and control over how they communicate with their customers and shareholders.”

Pitney Bowes’ Volly secure digital delivery service is a new platform that will empower consumers to receive, view, organise, and manage bills, statements, financial documents and other content from multiple providers using a single spam free application. This consumer focused delivery and consolidation service will be added to Broadridge’s portfolio of electronic communications solutions to enable its brokerage firm and public company clients to provide their customers with more choice and control over how they receive and manage their financial communications.

“Combining Volly’s cutting edge technology and innovative communications tools with our existing operations and processes will allow us to provide a more comprehensive and cost effective communication solution for our clients,” continued DeSchutter.

The Broadridge strategic partnership with Pitney Bowes furthers the company’s commitment to multi-channel communications and new technologies to improve client and shareholder communications. Over the past several months Broadridge has enhanced its multi-channel communications platform by:

  • Extending its ProxyVote.com online proxy voting platform to all major mobile devices;
  • Acquiring Forefield, a provider of real-time sales, education, and client communication solutions for financial institutions and their advisors;
  • Acquiring NewRiver, a provider of digital communication solutions in the mutual fund space; and
  • Enhancing its existing suite of multi-channel tools including Investor Mailbox, Advisor Mailbox, Virtual Shareholder Meeting, and Shareholder Forum.

“We are pleased that Broadridge is our first strategic partner in the introduction of the Volly secure digital delivery service,” said Leslie Abi-Karam, executive vice president, Pitney Bowes and president, Volly. “This new service will help Broadridge optimise their customer communications management in a single implementation,” continued Abi-Karam.

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