About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

ICBC Standard Bank Implements Fenergo Client Lifecycle Management

Subscribe to our newsletter

ICBC Standard Bank is implementing Fenergo’s client lifecycle management solution to meet Know Your Customer, Anti-Money Laundering and customer onboarding rules and regulations, and improve operational efficiency.

The Industrial and Commercial Bank of China (ICBC) acquired a majority stake in London-based Standard Bank from South Africa’s Standard Bank Group early last year and took on the name ICBC Standard Bank. The bank decided to implement a customer and compliance management solution in the summer and went on to select Fenergo after a two-month competitive bid process. Two and a half months later, it began a multi-phase deployment of Fenergo’s software.

The bank’s speed to initial implementation was achieved by using a large proportion of out-of-the-box software from Fenergo. It has since integrated a number of external data vendors with the Fenergo platform to validate its customer data and has integrated the platform with its Salesforce application. More internal systems will be integrated over the next six to 12 months with a view to building out an end-to-end onboarding and customer lifecycle management system that meets regulatory requirements across the bank within 18 months.

ICBC Standard Bank adds to Fenergo’s client base of over 30 clients worldwide and is expected to benefit from the company’s monthly regulatory forum. Oliver White, UK head of sales at Fenergo, explains: “Fenergo’s aim is to make sure its clients are compliant now and in the future. The regulatory forum discuses new regulations and helps us provide 90% of compliance functionality out of the box, with clients configuring the last 10% depending on their interpretation of a regulation. The forum acts as an accelerator for clients, as they don’t have to address every regulation entirely alone.”

Subscribe to our newsletter

Related content

WEBINAR

Upcoming Webinar: Unlocking Transparency in Private Markets: Data-Driven Strategies in Asset Management

15 October 2025 10:00am ET | 3:00pm London | 4:00pm CET Duration: 50 Minutes As asset managers continue to increase their allocations in private assets, the demand for greater transparency, risk oversight, and operational efficiency is growing rapidly. Managing private markets data presents its own set of unique challenges due to a lack of transparency,...

BLOG

Rise of Data Products Excites Data Management Summit London

Squeezing the most value from data has become the key driver of data management innovation in the past few years. Among the tools garnering most attention in this quest is an approach that treats data as a consumer product. The theory is a simple one. By packaging datasets as well and data-centric services and products,...

EVENT

TradingTech Briefing New York

Our TradingTech Briefing in New York is aimed at senior-level decision makers in trading technology, electronic execution, trading architecture and offers a day packed with insight from practitioners and from innovative suppliers happy to share their experiences in dealing with the enterprise challenges facing our marketplace.

GUIDE

Regulatory Data Handbook 2025 – Thirteenth Edition

Welcome to the thirteenth edition of A-Team Group’s Regulatory Data Handbook, a unique and practical guide to capital markets regulation, regulatory change, and the data and data management requirements of compliance across Europe, the UK, US and Asia-Pacific. This year’s edition lands at a moment of accelerating regulatory divergence and intensifying data focused supervision. Inside,...