About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

Broadridge Expands Multi-Channel Communications Offerings

Subscribe to our newsletter

Broadridge Financial Solutions continues to expand its multi-channel communications offerings by adding another distribution channel to its portfolio of communication solutions with the introduction of Pitney Bowes’ new Volly secure digital delivery service.

Broadridge clients will be able to communicate with customers and shareholders using the latest digital technology, as Broadridge becomes the first to adopt Volly, an opt-in service that enables consumers to selectively push information into a digital mailbox they control.

“Consumer preferences are rapidly shifting towards the use of technology to improve their access to information and their ability to act upon it. Our newest strategic partnership exemplifies Broadridge’s continuing commitment to bring the latest communications technologies to financial service firms and public companies,” said Doug DeSchutter, president, customer communications, Broadridge. “The Volly secure digital delivery service will increase our clients’ flexibility, choice and control over how they communicate with their customers and shareholders.”

Pitney Bowes’ Volly secure digital delivery service is a new platform that will empower consumers to receive, view, organise, and manage bills, statements, financial documents and other content from multiple providers using a single spam free application. This consumer focused delivery and consolidation service will be added to Broadridge’s portfolio of electronic communications solutions to enable its brokerage firm and public company clients to provide their customers with more choice and control over how they receive and manage their financial communications.

“Combining Volly’s cutting edge technology and innovative communications tools with our existing operations and processes will allow us to provide a more comprehensive and cost effective communication solution for our clients,” continued DeSchutter.

The Broadridge strategic partnership with Pitney Bowes furthers the company’s commitment to multi-channel communications and new technologies to improve client and shareholder communications. Over the past several months Broadridge has enhanced its multi-channel communications platform by:

  • Extending its ProxyVote.com online proxy voting platform to all major mobile devices;
  • Acquiring Forefield, a provider of real-time sales, education, and client communication solutions for financial institutions and their advisors;
  • Acquiring NewRiver, a provider of digital communication solutions in the mutual fund space; and
  • Enhancing its existing suite of multi-channel tools including Investor Mailbox, Advisor Mailbox, Virtual Shareholder Meeting, and Shareholder Forum.

“We are pleased that Broadridge is our first strategic partner in the introduction of the Volly secure digital delivery service,” said Leslie Abi-Karam, executive vice president, Pitney Bowes and president, Volly. “This new service will help Broadridge optimise their customer communications management in a single implementation,” continued Abi-Karam.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: Best practice approaches to data management for regulatory reporting

Effective regulatory reporting requires firms to manage vast amounts of data across multiple systems, regions, and regulatory jurisdictions. With increasing scrutiny from regulators and the rising complexity of financial instruments, the need for a streamlined and strategic approach to data management has never been greater. Financial institutions must ensure accuracy, consistency, and timeliness in their...

BLOG

Data Surge Argues for Enterprise-Grade Lineage: Webinar Review

The ingestion of growing volumes of data into financial institutions’ systems is posing a pressing challenge as data managers seek to optimise their data lineage, according to the latest A-Team Group webinar. Being able track data as it enters and is distributed within organisations is essential for prising the most value from that information. However,...

EVENT

AI in Capital Markets Summit London

The AI in Capital Markets Summit will explore current and emerging trends in AI, the potential of Generative AI and LLMs and how AI can be applied for efficiencies and business value across a number of use cases, in the front and back office of financial institutions. The agenda will explore the risks and challenges of adopting AI and the foundational technologies and data management capabilities that underpin successful deployment.

GUIDE

AI in Capital Markets: Practical Insight for a Transforming Industry – Free Handbook

AI is no longer on the horizon – it’s embedded in the infrastructure of modern capital markets. But separating real impact from inflated promises requires a grounded, practical understanding. The AI in Capital Markets Handbook 2025 provides exactly that. Designed for data-driven professionals across the trade life-cycle, compliance, infrastructure, and strategy, this handbook goes beyond...