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Alps Improves Client Reporting and Delivers Enhanced Online Service to Customers with Netik Information Portal

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Netik, the global financial data management and reporting vendor, is pleased to announce that Alps Fund Services, a provider of asset servicing to the investment management industry, has successfully implemented Netik Information Portal to address their internal and external reporting needs. Since going live with Netik Information Portal, Alps has seen a reduction in the time spent by internal users on their report production process and has also delivered an improved online service to its external customers.

Alps conducted a review of other market offerings as well as considering building the infrastructure themselves before selecting Netik Information Portal and Netik InterView, Netik’s data warehouse platform. The Netik solution has given Alps the capability to warehouse their clients’ portfolio data and provide to both internal users and customers externally, a flexible online web portal to access this information.

“It was important to give our customers access to the data online allowing them to create and customise their own reports. With Netik, we have been able to give them the ability to interact with the data, rather than just receiving static reports, as well as the ability to take data in a useful format such as Microsoft Excel. Our internal departments also have secure access to exactly the same data source (Netik) which avoids them going directly into our accounting system,” commented Sean McLean, senior vice president of fund accounting, Alps. “The Netik solution has proved very cost effective and has significantly increased our efficiency. Since implementing Netik, we have discovered that the amount of time our accountants spend dealing with requests for reports has been greatly reduced. We have also been able to create customised reports in Netik that saved hours of manual data consolidation from multiple static reports.”

Colin Close, president of Netik, commented: “Netik Information Portal delivers streamlined paper-based client reporting including high quality scheduled and ad hoc report packages and presentations. As well as these traditional client reporting needs, it uniquely offers multiple reporting channels and flexible access to reporting data through its client portal for online reporting, business intelligence and visualisation of data. This includes extended distribution for B2B data exchange and remote client store. We are delighted to welcome Alps to our global customer base and are pleased they are realising the benefits from using Netik Information Portal to achieve improved internal efficiencies, savings and the ability to offer their customers a superior, enhanced service.”

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