AllianceBernstein has turned to desktop integration specialist Glue42 to improve its trader interface with the aim of improving the user experience and boosting productivity.
AB engaged Glue42 to support and organise its trader interface into a collection of micro applications that form a cohesive workflow. This approach will enable AB’s engineers build a framework that integrates and delivers apps in a timely manner, pushing new features to its traders daily without disruption to the business.
By introducing an event-driven desktop workspace that combines critical data sources and transactional systems, traders will have access to multiple ‘virtual desks’ living side-by-side, reducing the number of screens needed to monitor apps and review orders.
“The initial rollout has already demonstrated tremendous efficiency gains,” says Tim Morbelli, Head of Emerging Markets and Municipal Trading at AllianceBernstein. “The Glue42 platform has taken the complexity out of integrating desktop, web, and third-party apps, giving flexibility to our engineers and quality assurances team as to how we develop, test, and distribute our applications, all while providing a cohesive experience regardless of who developed the app.”
More so, we can now push notifications to traders without a specific app having to be present on their desktop, which allows them to focus better on execution,” he continued. “Our traders review on average 3,000 orders a day – so being able to focus on the job rather than the systems quickly becomes a competitive advantage. It’s a great example of how technology is helping us address resourcing and improve their experience and productivity.”
James Wooster, COO, Glue42 added, “AllianceBernstein, like other tech savvy operations, is moving from a passive desktop in which traders need to constantly monitor data feeds to one which is more event driven. This brings a new level of intelligence to the financial services desktop and gives clear benefits for those organizations willing to push beyond basic desktop interop.”
Traders in AB’s Nashville and New York offices are now live on the platform, and AB is testing more uses cases as it gathers feedback from its municipal trading team. Tax traders and portfolio managers are next in line to utilise Glue42 at the firm.