About a-team Marketing Services
The knowledge platform for the financial technology industry
The knowledge platform for the financial technology industry

A-Team Insight Blogs

ASC Technologies Launches Compliance Recording Function for Microsoft Teams

Subscribe to our newsletter

Germany’s ASC Technologies, a global solutions provider for multi-channel recording and analytics, this week launched a new compliance recording solution for Microsoft Teams, as software providers scramble to adapt and appeal to the world’s new way of remote working.

ASC Recording Insights is a native app that records and archives the entire compliance-relevant internal and external communications in Microsoft Teams. Available through the Microsoft Teams store or through Microsoft’s cloud computing marketplace, Azure, the new service provides regulated firms with a turnkey option for compliance-grade recording.

“ASC Recording Insights allows Microsoft Teams users to manage complex regulatory requirements for recording and archiving ‘with just one click’ within Teams,” explains Dr Gerald Kromer, CEO of ASC Technologies. The integrated application captures and stores data in compliant, cloud-based data centres, enabling users to meet the requirements of regulations such as MiFID II or Dodd-Frank.

The tool utilises Microsoft’s Cognitive Services to analyse communication over Teams and turn it into data using automatic transcription, topic extraction, and emotion detection. Speech services and Natural Language Processing (NLP) services are also available to transcribe, categorize, extract, tag, translate, and analyse communication content without human involvement.

“By integrating Microsoft’s Cognitive Services into ASC’s analytics use cases, all Microsoft Teams users will be able to meet compliance requirements, reliably detect cases of fraud and compliance breaches, and improve risk as well as quality management,” says Kromer.

ASC Recording Insights is already being actively used by several customers, among them the contact centre of WealthVest, an American financial services firm. “We use ASC’s app for all communications that must be recorded including audio, video, screen or chat. We have deliberately opted for the ASC solution because it currently is the only native app for compliance recording and archiving in Teams and fully meets all legal obligations,” says WealthVest Marketing senior information technology specialist Dillon Wood.

Subscribe to our newsletter

Related content

WEBINAR

Recorded Webinar: How to automate entity data management and due diligence to ensure efficiency, accuracy and compliance

Requesting, gathering, analysing and monitoring customer, vendor and partner entity data is time consuming, and often a tedious manual process. This can slow down customer relationships and expose financial institutions to risk from inaccurate, incomplete or outdated data – but there are solutions to these problems. This webinar will consider the challenges of sourcing and...

BLOG

Global Screening Services Raises $47 Million, Moves into Operational Phase

Global Screening Services (GSS), a provider of transaction screening, has completed a Series A2 funding round raising over $47 million (£37 million). The investment will support the London-based company’s transition from a development to operational phase as its cloud-native platform prepares to go live with inaugural clients. Originally incubated by AlixPartners, GSS tackles the complexity...

EVENT

RegTech Summit London

Now in its 8th year, the RegTech Summit in London will bring together the RegTech ecosystem to explore how the European capital markets financial industry can leverage technology to drive innovation, cut costs and support regulatory change.

GUIDE

Regulatory Data Handbook 2023 – Eleventh Edition

Welcome to the eleventh edition of A-Team Group’s Regulatory Data Handbook, a popular publication that covers new regulations in capital markets, tracks regulatory change, and provides advice on the data, data management and implementation requirements of more than 30 regulations across UK, European, US and Asia-Pacific capital markets. This edition of the handbook includes new...